Legal & Compliance Documentation

Realify Acceptable Use Policy

Acceptable use standards, prohibited conduct, AI guardrail restrictions, and platform integration rules.

Effective: June 1st, 2026

Controller / EntityRealify.ai Inc (Delaware File No. 10409872)

Address28 Geary St STE 650 494, San Francisco, CA 94108

Development CenterRealify AI India Pvt Ltd

Terms Incorporation Notice

This Acceptable Use Policy (AUP) is incorporated into and forms part of the Realify Terms of Service. Violations may result in warning, feature restriction, account suspension, termination, and reporting to Connected Platforms. Report abuse to legal@realify.ai.

01Legal Compliance

You may not use the Services in violation of any applicable law, including: CCPA/CPRA, GDPR, applicable state privacy statutes; consumer-protection laws; U.S. export controls and OFAC sanctions; CAN-SPAM Act and TCPA; antitrust and competition laws; or the terms and API policies of any Connected Platform.

02Prohibited Conduct

You may not:

(a) Transmit malware, viruses, or code designed to damage, disrupt, or gain unauthorized access to any system
(b) Gain unauthorized access to the Services, another customer's account, or any connected system
(c) Probe or scan the Services for vulnerabilities without prior written authorization
(d) Degrade the Services for other users
(e) Impersonate any person or entity or misrepresent your affiliation

03AI, Automated Actions, and Data Rules

Prohibited Automated Actions Configurations

You must not configure Automated Actions that:

(a) Violate any law or Connected Platform policy
(b) Execute beyond your configured guardrails
(c) Artificially inflate sales rank, advertising performance, or review counts
(d) Coordinate pricing or commercial behavior with other sellers

AI Adversarial Prompting & External Model Training Prohibition

Do not attempt to manipulate, jailbreak, or adversarially prompt any AI feature, or use AI outputs to train external AI models without Realify's prior written consent.

Prohibited Data Categories

Without prior written consent, do not process through the Services:

Sensitive personal data categories (health, biometric, genetic, children's data)
Social Security Numbers, government-issued ID numbers, or full payment card numbers
Data obtained in breach of applicable law or another party's rights

04Platform-Specific Rules

4.1 Amazon Platform Rules

Must comply with the Amazon Services Business Solutions Agreement, SP-API Developer Agreement, Amazon Data Protection Policy, and Amazon Acceptable Use Policy. Prohibited: review manipulation, sales velocity inflation, counterfeit listings, multi-account linking, and using Amazon Information beyond authorized service to yourself.

Realify notifies Amazon at spapi-abuse@amazon.com and may suspend customer access where a customer is reasonably suspected of violating Amazon agreements (AUP §1.3). Realify notifies Amazon SP-API Support within 30 days of organizational changes (AUP §3.11).

4.2 Google Ads API Conduct Rules

Must comply with Google Ads API Terms of Service and Google's Advertising Policies at policies.google.com.

(a) Scrape targeting parameters, bid status, Traffic Estimator, or Bidstream data
(b) Purchase scraped Google Ads data from any third party
(c) Sync Google Ads data to platforms competing with Google Ads
(d) Circumvent Google's advertising policies, billing, or quality controls
(e) Allow fully automated Google Ads operation without human-configured guardrails
(f) Label live advertiser accounts as demo or test accounts
(g) Manage third-party Google Ads accounts without required consent and disclosures
(h) Use Google Ads data to train external AI/ML models

4.3 Meta Marketing API Conduct Rules

Must comply with Meta's Developer Policies, Platform Terms, and Advertising Policies.

(a) Sell, license, or transfer Meta Ads API data to third parties
(b) Build Custom Audiences or Lookalike Audiences for any party other than yourself
(c) Scrape auction pricing, bid landscape, or targeting parameter data
(d) Combine Meta Ads data with other sources to profile users without consent
(e) Create content violating Meta's Community Standards
(f) Reverse engineer Meta's products, APIs, or ranking systems
(g) Interfere with Meta's platforms or advertising systems
(h) Use Meta Ads data to train external AI/ML models
(i) Contact Meta users identified through the API outside authorized workflow
(j) Retain user-level data beyond what is required or ignore Meta deletion requests

4.4 Amazon Advertising API Conduct Rules

Must comply with Amazon Advertising API License Agreement, Program Policies, and DPP. Prohibited: cross-seller benchmarking without Amazon written permission, sublicensing Program Materials, unauthorized press releases/case studies, combining with other Amazon data services without written permission, and external AI/ML training. Realify has no authority to make representations on Amazon's behalf.

4.5 Shopify API Conduct Rules

Must comply with Shopify's Partner Program Agreement, API Terms, and Privacy Policy. Prohibited: building products competing with Shopify's Platform Services, unauthorized merchant/customer data use, competitive benchmarking, profiling, and retaining data past 48 hours after deletion request (except active ToS §11 export wind-down). Merchants are responsible for providing adequate privacy notices to their customers.

05API Conduct

You must not:

(a) Make API requests at volumes degrading the Services for other customers
(b) Create multiple API keys to circumvent rate limits
(c) Use the Realify API to bulk-replicate Customer Data
(d) Share API keys or Integration Credentials with unauthorized parties

06Enforcement

Realify may investigate suspected violations and take proportionate action including warning, feature restriction, suspension, or termination. Where required by a Connected Platform's policies, Realify will report violations to that platform. Realify provides advance notice of enforcement action where doing so does not compromise the investigation. Realify is not liable for losses from enforcement action taken in good faith.

Report Abuse

If you discover or suspect any violation of this Acceptable Use Policy, notify us immediately at legal@realify.ai.